COVID-19: Delivery 4-5 business days (Aus Post Delays Expected)

Shipping & Returns

Delivery Time

We have several shipping options available. Estimated shipping times are below.

  • Free Shipping (with spend of over $25) Regular Auspost (estimated delivery 4-5 business days)
  • Regular Auspost (estimated delivery 4-5 business days): $2.00
  • Express Post (estimated delivery 2-3 Business days): $7.00
  • Express Post with signature on delivery: $10.00

 

We cannot take any responsibility for packages lost by Auspost, claims for missing items must be lodged directly with Auspost.

Shipping Costs

  • Free Shipping – Regular Auspost (estimated delivery 4-5 business days)
  • Regular Auspost (estimated delivery 4-5 business days): $2.00
  • Express Post (estimated delivery 2-3 Business days): $12.00
  • Registered Post: $5.00
We do not currently ship outside of Australia, apologies for any inconvenience.

Packaging

Your order will be packed in sealed product bags. It is important you DO NOT open the sealed bags until you are sure of your purchase. For hygiene reasons we CANNOT accept returns of items if the original packaging has been opened. Orders are also packed in a padded envelope to protect your items during transit.

Return Policy

ONLINE RETURN POLICY – For change of mind, the item must be returned with the product seal is still in place. We cannot accept returns for items which have been opened due to health and hygiene reasons. Damaged or faulty items can be returned for a refund or credit if returned within 14 days. Please contact us directly by email sales@angelbodyjewellery.com for a returns authorisation and our return address; sending details of the fault, with a picture of the broken item. STORE RETURN POLICY – Due to health and hygiene reasons, all sales are final. Our staff will assist you with your choice, but the final decision is yours. We do not exchange or refund for wrong choice or change of mind. If an item has a manufacturers fault an exchange / refund will be given, but only if the item is returned within 28 days of purchase and a receipt is shown as proof of purchase. Manufacturers faults do not cover items which have been used outside the guidelines stated in the jewellery care section of this FAQ. Our returns policy is in accordance with the Department of Consumer and Employment Protection. If you have any queries please feel free to contact them on 1300 30 40 54.
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