GENERAL INFO AND ADVICE
Due to WA state laws we have strict age limits and require Photo ID from EVERYONE who wants to be pierced. IF YOUR ID IS OUT OF DATE IT CANNOT BE USED
Please note we DO NOT pierce infants, but will pierce most children ages 6 and over who are willing and able to give verbal consent on the day and during the piercing processIf consent is required for your piercing – the person giving consent MUST be present at the appointment .Only your parent or legal guardian can provide consent, and they must have the required documentation.For a child, or a minor (under 18 years old) to be pierced we need to seeID for the CHILD/MINORID for the CONSENTING ADULT (Parent or legal guardian)AND a birth certificate or medicare card which has both of your names on it.VALID ID for a child under 12Birth CertificatepassportOther valid forms of ID includeDrivers licence/learners permitProof of age cardPassportStudent ID with a photo and date of birth on itWorking with children cardEar lobes – Under 16s must have parental consent. Ages over 16 but under 18 can have earlobes pierced without parental consent, but not any other ear piercing (eg: helix, rook, daith, tragus, industrial)Helix, rook, tragus, conch, forward helix – Age 16 and over, If you are under 18 you must also have parental consent.Eyebrow, lip, smiley, webbing and tongue – Age 16 and over. If you are under 18 you must also have parental consent.Septum, nose, ashley/vertical labret, Belly/Navel- Age 16 and over. If you are under 18 you must also have parental consent.Nipple, bridge, daith, industrial, philtrum, microdermal Anchor, intimate piercing – Age 18 and over only.Our procedure is in accordance with WA State law
Lost your aftercare sheet? Follow the link below to view the aftercare instructions 🙂
All piercings swell for a portion of the healing time, but an over swollen piercing can cause many other issues if left untreated. Jewellery should be snug but not touching the attachments on the ends of the jewellery. It is important to identify and eliminate the cause early to avoid damage to the piercing. If your piercing is showing signs of infection, we recommend you visit your GP for antibiotics.
Causes of swollen piercings:
- Constant pressure on the piercing from sleeping positions/ or clothing (like high waisted pants on a navel etc.)
- Reactions to poor quality jewellery
- Trauma to the area
- Reaction to soap/ makeup residues on the area
- Incorrect aftercare
- Check for signs of infection, (refer to question “How to identify an infected piercing”)
- Use saline to soak the piercing and clear any debris
- Remove existing jewellery and fit with a suitable replacement
- Saline Hot Compress – Take your sterile saline solution and heat a small amount in a glass until it is hot to the touch, soak sterile gauze in solution and hold over piercing for 15 minutes every night for 2-3 weeks or until swelling subsides. *Alternatively you can make your own saline using ¼ teaspoon of non-iodized rock salt to 1 cup of boiled or distilled water.
- Applying ice and taking ibuprofen, can help ease pain and reduce swelling.
Granulomas or “Trauma bumps” are small red lumps of excess scar tissue commonly found on healing piercings. These can be caused by a number of factors such as incorrect piercing angles, incorrect jewellery or constant trauma or pressure to the area such as sleeping on your piercing. Granulomas will usually shrink and disappear with the following treatments but can often take time to completely heal.
Please note: Only use one of these treatments at a time along with your daily saline cleaning. Making sure you give the treatment time to work before trying the next.
Grind good quality non-iodized salt nice and fine and then mix with a small amount of sterile saline until comes to a toothpaste like consistency. Paint this onto each lump before bed and then cover with a band aid. Gently wash away the paste the next morning with your routine saline cleanse.
Repeat these steps for 3 nights in a row with 1 week break in between for up to 3 cycles. IF BURNING SENSATION OCCURS PLEASE WASH PASTE OFF IMEDIETLY AND REFER TO THE NEXT TREATMENT.
Chamomile tea bag soak:
Take Tea bag and activate it in warm boiled water. Hold over your piercing for 10-15 minutes and then clean with sterile saline. Repeat every night for 2 weeks or until the lump disappears.
Saline hot compress:
Take your sterile saline solution and heat a small amount in a glass until it is hot to the touch, Soak sterile gauze in solution and hold over piercing for 15 minutes every night for 2-3 weeks or until swelling subsides. *Alternatively you may make your own saline using 1⁄4 teaspoon of non iodized rock salt to 1 cup of boiled or distilled water.
IDENTIFYING AN INFECTION
The mains signs of an infection are:
NOTE: symptoms not to be confused with normal healing processes.
It’s important not to misdiagnose an infection. More often than not, it’s just irritated or reacting to low quality jewellery. Infections will be very ‘angry’ looking, red, sometimes purplish in colour, and very swollen. They will also be painful without needing to touch the area, usually a throbbing sensation. An infection can excrete Pus which is thick and white, yellow, or green in colour. This is not to be confused with plasma, the clear/yellowish fluid which dries to a crust and is a normal part of the healing process.
Treatment: if you think your piercing is infected it is best that you immediately see a doctor for antibiotics. DO NOT remove the jewellery entirely as it needs an open channel to drain. Removing the jewellery can seal the infection inside the body and cause an abscess.
The saline solution we sell (Neilmed) is preferred as it’s ready to use, correct formula, and sterile.
Dissolve 1/8 to 1/4 teaspoon non-iodized (iodine free) salt in 1 cup (250ml) warm distilled or bottled water
Note: A stronger mixture (more salt) is not better. A saline solution that is too strong can irritate your piercing.
-Contact lens solution is not the same as saline solution and is not recommended for use on piercings.
Unlike regular piercings where you can get away with only cleaning them once every few months, stretched lobes require constant maintenance if they are to be odour free, plump, and healthy. This is because they have a larger surface area which results in a larger amount of sebum and dead skin cells to be produced. It also means they are more exposed to the air (resulting in dryness) and outside elements such as dirt, hair dye, make-up, perfume, smoke, etc.
DAILY ROUTINE: Before (or during) your daily shower, remove your plugs. Rinse them under the water and put aside. Gently massage your lobes under the running water. A mild soap can be used but is not necessary. After the shower, gently dry your plugs and your lobes. Then use an aftercare product such as Jojoba Oil, Gauge Gear, Vitamin-E Oil, Coconut Oil, etc on your lobes by placing a small amount on your fingers, rubbing them together to warm up the product, and gently massaging it into your lobes. Massaging your lobes increases the blood flow which softens up any scar tissue and promotes healthy cell growth so the longer, the better. Apply any excess product on your fingers to your plugs (especially important for wood plugs). You are now ready to reinsert your jewellery.
Note for stinky lobes: Wood plugs are NOT an alternative to a good hygiene regimen. Although they will absorb some of the excess oils being produced by your lobes, they will not solve the problem and can cause the plugs to crack and go yucky very quickly. Wood is also not to be exposed to water so it is advised to remove them before showering and never wear while swimming.
Wearing acrylic or silicone for more than a couple of hours a day can cause irritation for your lobes as well as redness, itching, and increased sebum production. Materials that can be worn for longer periods of time are wood, stone, and metals.
Split, torn, or bleeding lobes: Remove jewellery immediately. Keep clean and dry and wait until fully healed (may take several weeks) before attempting to insert any jewellery. Will undoubtedly shrink in size but is much better than split, infected, or very thin lobes.
Blowout: Downsize (at least one gauge/2mm), resume aftercare procedures (increase massaging time), and when inserting your plugs do so from the side where the blowout rests (i.e. if the blowout is on the back, when inserting your jewellery do so from the back-inwards to encourage the tissue back to the interior of the lobe.
No, we can only have the person being pierced in the piercing room. This also includes young children, if they do not feel comfortable being in the room without a parent or guardian we as professionals see this as a child not ready to have there ears pierced (currently due to Covid restrictions this is also not possible) with experience due to Covid restrictions we have found children are a lot more comfortable and calming without a parent watching over them.
No, unfortunately this is not allowed. There is no room for strollers inside the rooms.
No, sorry, we are not childcare providers and cannot take liability for children.
NO, this is absolutely not allowed. The person giving consent MUST be your parent or legal guardian, and must have documentation to prove this. (eg. a Medicare card with both your names on it, or your birth certificate) There are no exceptions to this rule.
NO it does not, We do not pierce anyone who is under the stated ages for each piercing, even if your parent allows it. There are no exceptions to this rule.
NO, sorry they cannot. The consenting parent/guardian must be at the appointment to sign the consent forms, and so that we can verify their Identification.
There are no exceptions to this rule.
NO, this is not permitted in any circumstances. You can take as many selfies as you wish AFTER you have exited the piercing room, in fact, we encourage it!!
NO, NOT EVER.
Our jewellery is manufactured in different locations across the world. Most of our jewellery is produced in the USA, UK, Korea and Thailand.
Your Jewellery will not be pre sterilized. All jewellery should be cleaned before use. We recommend using warm salt water or ear- care for external items. For oral items Listerine can be used. Do not use hot water as it may weaken / damage selected items.
Unfortunately we cannot pierce with solid gold jewellery as solid gold jewellery should only be worn in healed piercings. Gold is a softer metal and any small scratches or impurities on the surface may irritate fresh piercings. However we can offer alternatives. We can anodise titanium to a golden colour for initial piercings, or you can select a titanium bar with a solid gold top, from our premium Anatometal or Neometal pieces.
Jewellery with dangles are occasional wear items and shouldn`t be worn while doing sports or when going to bed.
Jewellery with clusters of little stones are occasional wear and should avoid being worn in water as the stones are only glued in and may come out.
Plastic balls, silicon plugs, bioplast or PTFE items may break or weaken if screwed on too tight, bitten or sterilized in hot water.
Dice with jewels, capsules, silicon spikey balls, picture balls or items with small attachments are novelty items only. They should not be worn for prolonged periods of time or while eating as parts may break off creating a choking hazard.
HOW TO AVOID DISCOLOURATION
Drinking coke, coffee, red wine or smoking may cause some orally worn jewellery to discolour. Other factors which may cause jewellery to discolour are hair dyes, make up removers and repeated exposure to other chemicals.
CARING FOR JEWELLERY WITH STONES
Chemicals may affect the glue used to hold parts of the jewellery together. For all jewellery including jewelled balls, nose studs, bioplast labrets, eyebrow bars and jewelled plugs clear nail polish can be painted over the stones to help hold them in and stop the stones from discolouring.
GOLD PLATED JEWELLERY is surgical steel with 22ct gold plating so it should not cause any skin irritation, however as with any gold plated jewellery the plating may come off with time. We ultimately suggest using this item as occasional wear.